PRIVACY STATEMENT (NORCK INC, NORCK GMBH)

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Norck Robotics via our website www.norckrobotics.com, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse www.norckrobotics.com, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason (such as marketing), we will either ask you directly for your express consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at:

For EU residents under GDPR, you may also contact our Data Protection Officer (DPO):

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms & Conditions.

WEBFLOW

The Norck Robotics website (www.norckrobotics.com) is hosted on Webflow Inc., which provides the online e-commerce platform that enables us to present and sell our products and services.

Your data may be stored through Webflow’s hosting and storage solutions. Data is secured through Webflow’s infrastructure and industry-standard safeguards.

Payment:

Payments are processed via trusted third-party payment gateways such as Stripe or PayPal, depending on the option you select at checkout on www.norckrobotics.com. We do not store or have access to your complete credit card details.

Payment information is encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only as long as necessary to complete the purchase. Afterward, it is deleted or anonymized, unless a longer retention period is required by law

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

WEBTRAX, GOOGLE ANALYTICS, TIDIO, CONSENTMO

The Norck Robotics website uses tools provided by Webtraxs, Google Analytics, Tidio, and Consentmo (iSense LLC d/b/a Consentmo) to track visitors, page duration, pages visited, and consent preferences.

THIRD-PARTY SERVICES

Third-party providers will collect, use, and disclose your information only to the extent necessary to perform the services they provide.

Some providers (such as payment processors) may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving such providers, your information may be subject to the laws of those jurisdictions.

JotForm: We use JotForm for online forms on www.norckrobotics.com. JotForm collects submitted information and forwards it to our email. By using this form, you agree to:

If you do not accept JotForm’s terms, you can instead contact us directly via email.

SECURITY

We follow industry best practices and PCI-DSS requirements to protect your data.

If you provide payment information on www.norckrobotics.com, it is encrypted using SSL and AES-256 encryption. While no method of online transmission is 100% secure, we apply additional safeguards to minimize risks.

COOKIES

We use the following cookies on www.norckrobotics.com:

  • _session_id – Stores session details.
  • _webflow_visit – Tracks number of visits.
  • _webflow_uniq – Counts daily visits by a single visitor.
  • cart – Stores cart contents.
  • _secure_session_id – Secure session cookie.
  • storefront_digest – Used for restricted/password-protected access.
  • Google Analytics cookies – Tracks usage statistics.
  • Tidio cookies – Used for live chat functionality.

AGE OF CONSENT

By using www.norckrobotics.com, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minors in your care to use this site.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. If material changes occur, we will notify you here.

If Norck Inc or Norck GmbH is acquired or merged, your information may be transferred to new owners.

INTERNATIONAL COMPLIANCE LINKS

Latest Update:

Monday, September 18, 2025

11.00 Coordinated Universal Time (UTC)